What do the Advisory Services Do?
February 9, 2009
Thought I’d post up my thoughts on what the 6 JISC Advisory Services (JISC Digital Media, JISC infoNet, JISC Legal, JISC Netskills, JISC Procureweb, JISC TechDis) actually carry out.
Promote Innovation
Synthesising outputs from the Innovation Group, Running Projects of our own
Provide Training/Education
Workshops, Presentations, Online training material, Consultation
Inform Governance/Policy (Note: within institutions and external bodies/groups)
Participation in external events, Members of appropriate boards, special interest groups, working groups etc., Online Guidance
Support Operations
Online guidance, in particular – case studies, Presentations, Projects
That tends to be the outline of my initial thinking. I was then trying to think through what our core audience is actually interested in i.e. the institutions/colleges themselves:
- Functional: HR, IT, Libraries, Support, Learning & Teaching etc.
- Subject based: Probably worth going off the HE Academy subject centres.
- Gov Agendas/Hot Topics: Green IT, Business and Community Engagement, Freedom of Information (past) etc.

What JISC Services Do!


February 11, 2009 at 12:28 pm
Andy – this is thorny old question isn’t it! Seems to me there may be two distinct but connected (can you have that?)ways of describing what the Services do – most importantly how the sector/community/institutions see/should see the offering and maybe here words like training, guidance etc are the sort of triggers required (but maybe not these exact words). It would also be useful to describe the role of the Services within the context of the JISC family – how are the Services placed i the continuum of JISC work – this stuff is really of internal benefit and less for sharing with the punters.
It might be nice somewhere to see mention of things like ‘insight’. ‘expertise’ and so forth – ie the role that Services have to translate JISC madness into words and actions that can contextualised by the realities of institutional work – urgh, does that make any sense? still well done for having a stab at it all.
BTW on a very personal note the black background is doing my head in – sure Sal would have summat to say about accessibility and usability or some such….
February 11, 2009 at 12:41 pm
What black background? Lol, I can’t make my mind up!?! Could do with finding some time to create my own CSS.
Cheers for the comments though, will mull them over leading up to the Advisory Services away days and try to get some discussion going.